Front Desk HQ Blog

Who’s on your team? It matters!

Your staff represents your business and your brand. This is true of any business but is particularly true for service businesses where clients return for services on a consistent basis—monthly, weekly, or even multiple times per week. A poor first experience with a staff member can mean your business loses Read more…

Where do you take your Front Desk? Show us!

Do you remember life before Front Desk, tied to your desk, your computer, your office? Recall those years when you never took a vacation? Your mobile Front Desk gives you the freedom—and convenience—to check in on your business anywhere, anytime, while actually having a life. Want to plan the next Read more…

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Front Desk hot seat: Cameron and Hobbes

Name? Cameron Cutter Where do you live? Seattle Where’s your hometown? Seattle What’s your favorite app (other than Front Desk)? Chive How did you come to work at Front Desk?  My future father-in-law. I guess he didn’t want his daughter to marry a guy without a job. What do you Read more…

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Where do you put your Front Desk?

Your Front Desk business goes with you wherever you are, so you can put your Front Desk pretty much anywhere. Where’s yours? Here are a few of the places we know of. THE CLASSIC  (Basic needs: 1 iPad, 1 smartphone, 1 computer) This bread-and-butter layout for businesses of all sizes Read more…

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How I got started: Getting better, faster

Movement Rx combines physical therapy, human performance, and movement education in 1-on-1, small class, and workshop settings. Like many innovative companies, we got our start out of frustration with the status quo. In our case, it was exasperation with the limited patient gains and utter lack of real customer service Read more…

Barbed Heart

Can your business handle some tough love?

I don’t watch much television. OK, OK—I’ll admit to being totally addicted to “Game of Thrones,” but at a rate of 10 episodes a year I think my TV consumption is hardly substantial. That said, I did watch a random episode of the Food Network’s reality show “Restaurant Impossible” the Read more…

SeattleHotCompany

Is it hot in here or is it just us?

The tech and research teams over at Lead411 spend each day looking through pages of online information about fast-growing companies—press releases and news stories galore. This has given Lead411 insight on the hottest companies in the US. Recently they identified a thousand “hot” businesses in the software, wireless, internet, hardware, Read more…

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Revenue lost, now found: Grapevine CrossFit case study

Bevin and Brandon Head were CrossFit fanatics years before CrossFit was the popular workout it is today. Together, this couple opened Grapevine CrossFit. B+B tried a couple of different solutions to manage their clients, schedules, and billings. But as their business grew—in clientele, staff, and offerings—they realized the software they Read more…

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Front Desk hot seat: Cowgirl in lululemon

Did you ever wonder who is behind the brains, brawn (and beauty) of an organization? Each month, we’ll introduce you to one of our Front Desk crew. We want to share a little bit about ourselves and the flair that each of us brings to the team. Sit back and Read more…

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A magic trick for fixing problem plans and passes

Life as a small business owner can be hectic. When you’re juggling hundreds of clients and responsibilities there are bound to be some mistakes made on some client accounts. In Front Desk, there’s no need to sweat it—the Import Existing Plan or Pass option helps you make sure little goof-ups Read more…

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