Front Desk HQ Blog

Introducing Limited Staff

This week we’re introducing a new Front Desk role for your organization called Limited Staff. Limited Staff lets you control the access of certain staff members, like temporary workers and seasonal instructors, so they can see only their own schedules and services and just enough info about clients to check Read more…

Photo contest winner takes Front Desk to new heights

Wow! Thanks to everyone who participated in the “Where do you take your Front Desk?” photo contest! It’s awesome to see all of the drool-worthy places that Front Desk businesses take your Front Desk. Now that the contest deadline has come, we have our winners. Take a peek! Gold: Marty Read more…

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Front Desk hot seat: this Hulk don’t dance

Name?  Travis Benjamin Isaacs. Where do you live? Grapevine, TX Where’s your hometown? Laurel, IN. It’s situated between corn and the Whitewater River. What’s your favorite app (other than Front Desk)? Pandora and Spotify are my two most used apps. I have adventurous tastes in music, and I love to find new artists. Read more…

Signing clients up? Make the most of it!

Signing up new clients takes a balancing act. You don’t want to scare them away with giant signup forms. But you need the info that will protect your business and give you the tools to keep your clients. Each business needs different information to help them best serve their clients. Read more…

CrossFit Oakland Front Desk

From patched to polished: CrossFit Oakland case study

Three owners, 12 employees, 35 classes, and over 425 clients in two locations. Sounds like a recipe for business success…if managed well. Problem was: managing the business was a lot of work. Robyn Alazraqui and her two business partners at CrossFit Oakland had stitched together four different software and paper Read more…

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Who’s on your team? It matters!

Your staff represents your business and your brand. This is true of any business but is particularly true for service businesses where clients return for services on a consistent basis—monthly, weekly, or even multiple times per week. A poor first experience with a staff member can mean your business loses Read more…

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Where do you take your Front Desk? Show us!

Do you remember life before Front Desk, tied to your desk, your computer, your office? Recall those years when you never took a vacation? Your mobile Front Desk gives you the freedom—and convenience—to check in on your business anywhere, anytime, while actually having a life. Want to plan the next Read more…

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Front Desk hot seat: Cameron and Hobbes

Name? Cameron Cutter Where do you live? Seattle Where’s your hometown? Seattle What’s your favorite app (other than Front Desk)? Chive How did you come to work at Front Desk?  My future father-in-law. I guess he didn’t want his daughter to marry a guy without a job. What do you Read more…

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Where do you put your Front Desk?

Your Front Desk business goes with you wherever you are, so you can put your Front Desk pretty much anywhere. Where’s yours? Here are a few of the places we know of. THE CLASSIC  (Basic needs: 1 iPad, 1 smartphone, 1 computer) This bread-and-butter layout for businesses of all sizes Read more…

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How I got started: Getting better, faster

Movement Rx combines physical therapy, human performance, and movement education in 1-on-1, small class, and workshop settings. Like many innovative companies, we got our start out of frustration with the status quo. In our case, it was exasperation with the limited patient gains and utter lack of real customer service Read more…

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