Front Desk HQ Blog

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Add membership contracts in Front Desk

Today we’re launching new terms and conditions functionality in Front Desk that makes it easy for clients to electronically sign a membership contract in-person or by email notification via DocuSign. We’ll then send the client an email with a link to the signed document for their records and store it Read more…

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When do you start paying yourself?

As a new business owner you may be wondering when you can start taking a paycheck. Or perhaps you invested personal savings to get your business off the ground and are wondering when to begin repaying yourself. Over the holidays I met with a friend who opened his yoga studio Read more…

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A step in the right direction: YNPN case study

Young Nonprofit Professionals Network is made for people with a passion for their day job that is so strong that they spend their free time helping other people in their industry succeed. It’s tough for a group of volunteers busy with full-time jobs to get the day-to-day done let alone Read more…

6 tips hiring ninja

6 tips for becoming a hiring ninja

Hiring is one of the toughest, yet most important tasks in your business. Your staff interacts closely with your clients and has a dramatic impact on your clients’ success. Their actions and their personalities shape your culture, your brand, and the very health and success of your business. Several months Read more…

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Front Desk hot seat: Mind-reading Mr. B in a tux

Name? Brad Bator Where do you live? Kirkland, WA Where’s your hometown? I hopped around a bit (San Luis Obispo to LA to Asia and back to LA), but the heart won’t stray from dear ol’ Kirkland What’s your favorite app (other than Front Desk)? Humin. I meet a lot Read more…

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The Front Desk toolkit featured on GetApp podcast

Recently Front Desk co-founder and Director of Community, Nicki Violetti, was featured on GetApp’s new podcast—GetCast. Jimmy Flores, Content Producer of GetApp, invited Nicki to join him to chat about the Front Desk platform and share the tools we use to make our business successful. First Nicki and Jimmy chatted Read more…

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7 tips for stronger referral relationships

Great relationships lead to great referrals — the foundation for an ever-growing client base. Case in point: I was getting my haircut a couple of weeks ago, and my stylist — the salon owner, now in business for over twenty years — told me why she tries to always accommodate Read more…

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Three lessons from a metrics-driven operator

Recently Neil Roseman gave a fascinating talk about metrics to the Front Desk team. Neil spent ten years at Amazon.com, where he served as VP of Engineering, and subsequently held a similar role at Zynga.com. Although very different businesses, both Amazon and Zynga are metrics-obsessed companies, and Neil was known as a Read more…

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Up Front with Front Desk: Interview with Mark Butler, Part 4

Welcome back to Up Front with Front Desk and the final installment of our four-part interview with budgeting expert Mark Butler of You Need a Budget and Pace. Here are the first three segments in case you missed them: Part 1: Budgeting basics Part 2: Where businesses commonly overspend Part Read more…

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