Who in your business is responsible for client retention? If you are a sole owner/operator you know that you retain your clients based on your ability to maintain great relationships and deliver the results they are seeking. Your actions alone (personality, coaching style etc) affect your ability to retain your Read more…
There is an unfortunate fact that partnerships can make for some seriously sticky business situations. They typically start with grandiose plans to conquer the world alongside your best friend, cousin or workout partner, and all too often end with hard feelings, severed relationships and in some cases a lawsuit. Fortunately, Read more…
Jon Zimmerman, Front Desk CEO, will be at DocuSign MOMENTUM 2013, participating in a session about “Increasing the Value of Your Mobile App(s) Through Mobile Integrations.” Businesses that provide personal services often require clients to sign liability waivers, contracts, and other documents before starting their professional relationship. Traditionally, it’s a Read more…
1. Quick and easy setup Setting up your Front Desk is straightforward and easy. A typical business spends 3-4 hours setting up and is fully operational within two weeks of their initial communication with us. Many are up and running in two to three days. 2. Mobile friendly We’ve built Read more…
April has been our busiest month yet and we’re happy to bring you really great new features to help manage your business. Prorating and membership modifications We’ve made some big improvements to membership modifications during checkout. It’s now easier to add discounts, change the start date, billing date, and visit Read more…
I am the guest on this week’s Paleo Solution podcast with Robb Wolf and Greg Everett. We talk about some of the challenges of starting a fitness business and some of the key lessons we learned along the way. Click here for the episode. Enjoy!
Picture this: Your business is humming. Clients are bringing their friends. There’s a buzz about your place. And by the way, revenue’s growing. It’s what we want in our businesses. How did you get there? Most likely, personal connection and attentive service. Giving clients attention when you’re with them is Read more…
Let’s take a peek at a common scenario. You’ve been working like crazy to get everything ready to open your brand new business. You’ve got flooring, you’ve got equipment, you’ve got a sign on the building and business cards. You’ve even got software to manage the back end. The only Read more…
At PaleoFX this past weekend I spoke with several business owners as well as clients of business owners. One woman grabbed a business card and said, “My trainer needs this! We workout in a park and the sign in sheets are always blowing around in the wind.” We chatted a Read more…
In early 2006 I joined a business networking group in Chico, CA. Each week during our lunch meeting we had an opportunity to briefly speak about our business, share what type of leads we were looking for, or give professional tips and advice to the other members of the group. Read more…